Shipping policy

Processing Time
Since every item is handmade, processing time varies depending on the order — typically 1–5 business days before your item ships. Custom orders may take longer, and estimated timelines will be shared with you at the time of order.

Shipping Time
Once your order ships, standard delivery typically takes 3–7 business days via UPS or USPS, depending on your location. You'll receive a tracking number by email as soon as your order ships.

Shipping Rates
Shipping costs are calculated at checkout based on the size, weight, and destination of your order. Larger items (like stovetop covers or oversized boards) may require additional shipping fees due to size and weight.

Packaging
All items are carefully packaged to prevent damage during transit. If your item arrives damaged, please contact us within 3 days with photos so we can make it right.

Shipping Area
We currently ship within the United States only.

Local Pickup
Local pickup is available for any item, big or small — and is a great way to save on shipping costs for larger pieces. If you'd like to arrange local pickup, select that option at checkout or reach out to us directly to coordinate a time.

Lost or Delayed Packages
Once a package leaves our hands, we are not responsible for delays caused by the shipping carrier. If your package is significantly delayed or lost, please reach out and we'll do our best to help track it down, but we cannot guarantee replacement for carrier-caused issues.

Address Accuracy
Please double check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the buyer. If a package is returned to us due to an incorrect address, reshipping costs will be the buyer's responsibility.